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Visit Big Bear Visitor Center provides local travel information at the corner of Pine Knot Avenue and Big Bear Boulevard. Visitors can collect maps, brochures and the official destination magazine, ask about accommodation and dining, and get guidance on trails, recreation, road conditions and upcoming events. The center has free wireless internet, public restrooms and interactive itinerary-planning displays. A mountain-resort help desk supports seasonal lift-ticket and bike-rental needs. The organization also assists event organizers with local coordination and referrals. Open daily, the visitor center offers a staffed starting point for planning time around the lake and surrounding mountain communities.